Privacy Policy

Committed to protecting your personal information

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we may collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or services that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Browsing Information”.

We collect Browsing Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you fill out a form, request information, or make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Contact and Purchase Information”.

When we talk about “Your Personal Information” in this Privacy Policy, we are talking about Browsing Information, Contact Information, and Purchase Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Contact and Purchase Information that we collect generally to fulfill services or orders placed through the Site (including processing payments, sending appointment reminders, providing customer support, and providing updates or order confirmations). Additionally, we use this information to:

Communicate directly with you regarding tax services, appointments, or inquiries.
Screen our interactions for potential risk or fraud; and
Provide you with conversational, informational, or promotional updates when in line with the preferences you have shared with us.

We use the Browsing Information that we collect to help us screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our Site.

SHARING YOUR PERSONAL INFORMATION AND MOBILE OPT-IN DISCLOSURE

We may share Your Personal Information with third-party service providers to help us operate our business and use Your Personal Information as described above (for example, using analytical services like Google Analytics).

Text Messaging (SMS) Privacy:

Notwithstanding anything else in this Privacy Policy, TaxMedics will not sell, rent, or share your mobile phone number, text messaging opt-in data, or consent with any third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third parties.

We collect your mobile number only when you provide it and agree to receive texts, either through the opt-in checkbox on our website or by agreeing during a phone call with our office. We use it only to send the messages you agreed to, such as appointment scheduling, reminders, and account updates.

You can opt out of text messages at any time by replying STOP to any message. Reply HELP for help, or contact us at support@taxmedics.net or (509) 543-7600. Message and data rates may apply. See our SMS Terms & Conditions at https://www.taxmedics.us/sms-terms.

BEHAVIOURAL ADVERTISING

As described above, we use Your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by using the links below:

DO NOT TRACK

Please note that we presently do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION

When you request services or contact us through the Site, we will maintain your information for our records unless and until you ask us to delete this information.

CHANGES

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

MINORS

The Site is not intended for individuals under the age of 18.

For questions about our privacy practices, or to make a complaint, contact TaxMedics at support@taxmedics.net, call (509) 543-7600, or write to 101 S Washington Street, Ste C, Kennewick, WA 99336.